CRM & Client Systems | Briggs Solutions for Business
Briggs Solutions CRM & Client Systems
GoHighLevel CRM

Your Client Relationships
Deserve a System
That Actually Works.

Most service businesses are managing relationships in spreadsheets, sticky notes, and memory. We build and run GoHighLevel CRM systems that capture every lead, nurture every client, and automate the follow-up that never happens. The result: nothing falls through the cracks and you stop being the person responsible for making sure it doesn't.

Independent Health Practices Professional Services Done-for-You Setup Ongoing Management
Briggs CRM — Client Dashboard
48 Active Leads
12 Pending Follow-Up
94% Response Rate
Client Pipeline
New Lead
Contacted
Proposal
Negotiating
Closed
Recent Activity
Follow-up email sent to Sarah M. 2m ago
New intake form submission 14m ago
Appointment reminder sent to 3 clients 1hr ago
Done-for-You Setup Ongoing Management Available Works Standalone or with Advisory Built for Service Businesses
The Real Cost of No System

Leads Don't Follow Up
Themselves. And Neither
Does Your Schedule.

Most service businesses lose revenue the same way: not from bad service, but from broken follow-up. And the person who ends up filling that gap is almost always the founder. A well-built CRM doesn't replace your people. It removes you as the backstop so your time goes where it actually matters.

  • Leads come in and never hear back within the window that actually converts them
  • Client communications live in three different places and no one owns the thread
  • Reactivating past clients or lapsed leads requires manual effort no one has time for
  • Referrals and new business are tracked in someone's head or a spreadsheet that's already out of date
  • You have no clear picture of where revenue is coming from or where it's stalling
  • You're personally following up on things your business should handle automatically

What We Replace

Lead Tracking Spreadsheet GHL Pipeline
Appointment Reminders Manual texts Automated
Follow-Up Sequences Forgotten Always On
Client Reviews Never asked Triggered
Referral Tracking Word of mouth Captured
Revenue Visibility End of month Live Dashboard
What's Included

Everything Your Business
Needs to Stop Losing
Clients to Bad Process

GoHighLevel is the platform. We're the team that builds it, customizes it to your practice, and keeps it running. Every configuration is specific to your business, not a template dropped in and left alone. The goal is a system your team runs, not one that runs through you.

🎯

Lead Capture & Pipeline Management

Every inquiry, referral, and inbound lead captured in one place with a clear visual pipeline showing exactly where each prospect stands and what happens next.

Automated Follow-Up Sequences

Multi-step email and SMS follow-up that runs automatically from the moment a lead comes in. Timed, personalized, and designed around how your clients actually buy. No one on your team needs to remember to send it.

📅

Appointment Scheduling & Reminders

Integrated booking with automatic confirmation, reminder, and reschedule flows. Reduces no-shows and removes the back-and-forth from your team's plate entirely.

Reputation & Review Automation

Automatically prompt satisfied clients for Google reviews at exactly the right moment. Build your online reputation without anyone having to remember to ask.

🔄

Reactivation Campaigns

Identify and re-engage lapsed clients, cold leads, and past inquiries who never converted. Turn your existing database into a revenue recovery engine.

📊

Live Reporting & Revenue Dashboard

A real-time view of your pipeline value, conversion rates, lead sources, and team activity. You always know where your business stands, not just at month-end, and you get that visibility without being in the middle of every transaction to find it.

💬

Unified Inbox & Communications

Every client conversation (email, SMS, web chat) in one place. No more digging through inboxes or missed messages hiding in a platform no one checks. Your team handles communication. You see the picture without managing the thread.

📋

Intake Forms & Onboarding Flows

Digital intake forms that feed directly into your CRM, trigger next steps automatically, and eliminate the manual data entry that slows your team down at the start of every client relationship.

🔗

Integrations & Custom Workflows

We connect GoHighLevel to your existing tools (scheduling software, billing platforms, EHRs) and build the automations that tie your operation together without adding more software to manage.

Built for Your Industry

Two Verticals. Specific Builds.
No Generic Templates.

The way an independent health practice manages client relationships looks nothing like a professional services firm. We build to the vertical so the system fits the way your business actually works.

🩺 Independent Health & Wellness

Built for the Practice That Puts Patients First

Whether you're running a medical clinic, chiropractic practice, physical therapy group, behavioral health office, or wellness studio, your revenue depends on relationships that are ongoing, trust-based, and easy to lose to poor communication. We build systems that protect those relationships at scale, so your clinical staff focuses on care and you step back from managing the gaps between appointments.

  • Automated appointment reminders that reduce no-shows without adding staff work
  • New patient intake flows that capture everything before the first visit
  • Reactivation sequences for patients who haven't booked in 60, 90, or 120 days
  • Review prompts sent automatically after positive encounters
  • Referral source tracking so you know which relationships are driving new patients
  • HIPAA-conscious communication workflows built around your compliance requirements
  • Care plan follow-up sequences that support patient retention without manual outreach
💼 Professional Services

Built for the Firm That Runs on Relationships

Accounting firms, law practices, marketing agencies, IT consultancies. Your growth depends on referrals, retention, and the speed at which you respond to new opportunities. Most firms leave significant revenue on the table simply because their follow-up isn't systematic, and the partner ends up being the system. We fix that so your business development doesn't live in one person's memory.

  • Lead response automation that follows up within minutes, not days
  • Proposal stage tracking so no opportunity goes cold without your team knowing
  • Onboarding workflows that make every new client engagement feel polished and intentional
  • Referral partner management to nurture the relationships that send you business
  • Seasonal and service-triggered campaigns for existing clients (tax season, renewals, check-ins)
  • Client satisfaction check-ins built into your delivery cadence automatically
  • Revenue pipeline visibility that gives partners a real-time view of business development

Both builds include full setup, custom configuration, team training, and your choice of ongoing management or a clean handoff. Every system is built to your workflow, not the other way around.

How It Works

From Discovery to
a System Running
Your Follow-Up

We don't hand you a login and wish you luck. We build the system, configure it to your business, train your team, and offer ongoing management so it stays current as your practice grows. You end up with a system your team runs, not one you have to babysit.

01

Discovery & Workflow Mapping

We start by understanding how your business actually works. How leads come in, how clients are managed, where things fall through the cracks, and what your team's current tools and habits look like. The system is built around your workflow, not despite it.

1–2 weeks
02

Build & Configuration

We configure your GoHighLevel environment end-to-end: pipelines, automations, intake forms, communication templates, integrations, dashboards. Everything is tested against real client scenarios before you touch it.

2–3 weeks
03

Team Training & Launch

We train your team on the system. Not just how to use it, but why each piece exists and what it's designed to do. Go-live is deliberate, not chaotic. When training is complete, your team owns the system. You don't.

1 week
04

Ongoing Management (Optional)

Choose to hand the system off after training, or keep us on for ongoing management. We monitor performance, update automations as your business evolves, run reactivation campaigns, and make sure the system grows with you.

Monthly retainer
How to Engage

Two Ways to Work With Us

The CRM offering works on its own for businesses that are operationally sound and just need better systems. It also integrates directly with our advisory tiers for clients who want the full picture.

Standalone

CRM Only

You don't need full strategic advisory to benefit from a well-built CRM. If your business is operationally sound and you simply need better client systems, we can engage on the CRM alone. Setup, training, and optional ongoing management. No advisory engagement required.

  • Full GoHighLevel setup and configuration
  • Custom automations and workflows
  • Team training and go-live support
  • Clean handoff or ongoing management
  • No advisory engagement required
Add-On to Advisory

CRM + Tier 1 or Tier 2

For advisory clients, the CRM becomes an operational layer that sits underneath the strategic work. Better data, better visibility, and a client system that reflects the processes we're building together.

  • CRM built to mirror your operational design
  • Integrated into your advisory engagement
  • Pipeline data informs strategic decisions
  • Automations evolve as your structure does
  • Single point of contact for both workstreams

Your Next Client Shouldn't
Have to Chase You Down.
Let's Fix That.

A 30-minute discovery call is all it takes to understand what your current client system is costing you and what a properly built CRM would change. No obligation. Just a clear picture.

Works as a standalone engagement or alongside our advisory tiers. No long-term lock-in to start.